FAQ's
Do you offer worldwide shipping?
Yes, AXAIA ships internationally. Shipping rates and delivery times vary by destination and will be calculated at checkout.
We offer fast and reliable delivery across the UAE and selected international countries.
- Enjoy flat-rate shipping of AED 25 on all orders. Orders are delivered within 2–5 business days.
- We ship to GCC, Europe, UK, and the US. Shipping fees vary based on destination and weight.
For full international rates and estimated delivery times, please refer to our Shipping Policy.
Can I return or exchange a perfume?
Due to the nature of fragrance products, we currently do not accept returns or exchanges once a bottle is opened. If your product arrives damaged or incorrect, please contact us within 7 days of delivery.
How can I stay updated on new launches?
Follow us on Instagram, TikTok, Facebook and Snapchat @axaia.perfumes for early access to launches, behind-the-scenes content, and exclusive offers.
Where are AXAIA perfumes made?
Our perfumes are produced in collaboration with expert perfumers using ingredients sourced and with a blend of French artistry with Middle Eastern depth to craft our signature scents.
Are your fragrances long lasting?
We use a curated blend of high-quality natural and safe synthetic ingredients to create balanced, rich, and lasting compositions without compromising on safety or performance.All our of fragrance containing a high percentage of pure perfume oils (typically 30–40%).
Where do you ship from?
We ship directly from our fulfillment centers in the UAE. International delivery options are available at checkout.