Shipping policy
Thank you for choosing Axaia Perfumes. We are dedicated to providing a smooth and reliable delivery experience. Please take a moment to review our shipping policy below:
Processing Time
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Orders are processed within 1–2 business days, excluding weekends and public holidays.
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Orders placed during weekends or public holidays will be processed on the next business day.
Shipping Rates (UAE)
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A flat shipping fee of AED 25 applies to all order
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Shipping charges are calculated at checkout and may vary based on your location.
Shipping Timeframes
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Within the UAE: Delivery typically takes 2–5 business days.
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International Orders: Delivery may take 7–10 business days, depending on the destination and customs procedures.
International Shipping Zones & Rates
We offer international shipping to selected countries. Shipping charges vary based on destination and weight:
| Country/Region | Weight Range | Rate (AED) |
|---|---|---|
| Saudi Arabia | 0.5kg–1kg | 75.00 |
| 1.51kg–2kg | 105.00 | |
| 2.01kg–2.5kg | 120.00 | |
| 2.51kg–3kg | 135.00 | |
| 3.01kg–3.5kg | 145.00 | |
| 3.51kg–4kg | 155.00 | |
| 4.01kg–4.5kg | 165.00 | |
| 4.51kg–5kg | 175.00 | |
| Bahrain | 0kg–1kg | 60.00 |
| 1.01kg–1.5kg | 75.00 | |
| 1.51kg–2kg | 85.00 | |
| 2.01kg–2.5kg | 95.00 | |
| 2.51kg–3kg | 100.00 | |
| 3.01kg–3.5kg | 105.00 | |
| 3.51kg–4kg | 110.00 | |
| 4.01kg–4.5kg | 120.00 | |
| 4.51kg–5kg | 130.00 | |
| Kuwait | 0kg–1kg | 55.00 |
| 1.01kg–1.5kg | 65.00 | |
| 1.51kg–2kg | 80.00 | |
| 2.01kg–2.5kg | 95.00 | |
| 2.51kg–3kg | 110.00 | |
| 3.01kg–3.5kg | 125.00 | |
| 3.51kg–4kg | 140.00 | |
| 4.01kg–4.5kg | 155.00 | |
| 4.51kg–5kg | 170.00 | |
| Qatar | 0kg–1kg | 65.00 |
| 1.01kg–1.5kg | 75.00 | |
| 1.51kg–2kg | 85.00 | |
| 2.01kg–2.5kg | 95.00 | |
| 2.51kg–3kg | 100.00 | |
| 3.01kg–3.5kg | 105.00 | |
| 3.51kg–4kg | 110.00 | |
| 4.01kg–4.5kg | 120.00 | |
| 4.51kg–5kg | 130.00 | |
| Oman | 0kg–1kg | 55.00 |
| 1.01kg–1.5kg | 65.00 | |
| 1.51kg–2kg | 75.00 | |
| 2.01kg–2.5kg | 85.00 | |
| 2.51kg–3kg | 95.00 | |
| 3.01kg–3.5kg | 100.00 | |
| 3.51kg–4kg | 105.00 | |
| 4.01kg–4.5kg | 110.00 | |
| 4.51kg–5kg | 115.00 | |
| France, Germany, Italy, Netherlands | 0kg–2.5kg | 205.00 |
| 2.51kg–3kg | 225.00 | |
| 3.01kg–3.5kg | 245.00 | |
| 3.51kg–4kg | 265.00 | |
| 4.01kg–4.5kg | 290.00 | |
| 4.51kg–5kg | 305.00 | |
| United Kingdom | 0kg–2.5kg | 225.00 |
| 2.51kg–3kg | 250.00 | |
| 3.01kg–3.5kg | 275.00 | |
| 3.51kg–4kg | 305.00 | |
| 4.01kg–4.5kg | 330.00 | |
| 4.51kg–5kg | 355.00 | |
| United States | 0kg–2.5kg | 300.00 |
| 2.51kg–3kg | 345.00 | |
| 3.01kg–3.5kg | 385.00 | |
| 3.51kg–4kg | 425.00 | |
| 4.01kg–4.5kg | 460.00 | |
| 4.51kg–5kg | 490.00 |
Note: Customs duties, import taxes, and any additional fees are the responsibility of the customer and are not included in the above shipping charges.
Taxes
All applicable taxes will be calculated at checkout based on your provided shipping address.
Order Tracking
Once your order is dispatched, a tracking number will be sent to your email to monitor the delivery status in real-time.
Delivery Support
If you encounter any issues with your delivery or your order does not arrive within the expected timeframe, please don’t hesitate to reach out to our support team at info@axaia.ae
Thank you for shopping with Axaia Perfumes. We look forward to delivering your order with care and precision.